Frequently Asked Questions

We take data privacy seriously and use secure systems to protect your personal information. Please refer to our Privacy Policy for more details.

Ready-to-ship pieces typically arrive within 5-7 business days.

No, we currently do not offer international shipping. Our products are only available for delivery within Pakistan.

We use Leopards Courier Services for deliveries. Once your order is shipped, we will provide you with a tracking code, which you can track on Leopards Courier Tracking.

We accept returns or exchanges within 14 days of delivery, provided the jewelry is unworn and in its original packaging. Custom or personalized items are non-refundable.

To initiate a return, please contact our customer service on +923330032390 with your order details. We will guide you through the return process.

To maintain your jewelry’s shine:

• Avoid direct contact with water, perfumes, lotions, and chemicals.
• Store in an airtight jewelry box/pouch.
• Clean with soft cloth.

We accept all credit/debit cards, easy paisa, jazz cash and Cash on Delivery (COD).